Simba Mattress Certified | Foam & Springs | Best Buy | Firm Support & Pressure Relief for Healthy Sleep

Ready to meet your Simba Mattress?

> This mattress has been sterilized.

> The mattress and its components have been inspected & passed our quality control checks.

> The Simba  mattress arrives boxed.

> This mattress has a spring base layer.​​​​​​​

​​​​​​​> 30 Day Free Return policy: return the item for any reason within 30 days for a full refund.

> Backed by our 1-Year Manufacturer Guarantee

Backed by our 1 Year Guarantee

We know it can be a bit of a snooze reading small print, so we’ve summarized some of the main points people ask us about below. But it’s important to note this is a summary only and does not replace the full terms and conditions, which can be read under the tab “Guarantee T&Cs”.

What’s covered?

While we make every effort to avoid them, errors can happen from time to time. Our guarantee covers you for any issues that could reasonably be said to have started with us – like foam that cracks, a faulty zip or significant dipping.

What’s not covered?

It’s normal for mattresses to show signs of use over the years, so we don’t consider ordinary wear and tear a fault under the guarantee. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.

Do I have to do anything to keep the guarantee valid?

We know it sounds like common sense, but obviously, you’ll need to use an appropriate base and bedding, and make sure your mattress doesn’t get wet or exposed to the elements. Other than that, all you need to do is rotate your mattress 180° on its base regularly – once a month through the first 200 nights, then at least every six months for the rest of its life.

Delivery

30 Day Free Return Care Guarantee T&Cs

We offer FREE shipping in the UK on all the Simba Hybrid Mattress orders. Our Simba Mattresses will be delivered boxed.

For most UK postcodes, we aim to deliver all mattresses orders within 15 working days from the date of purchase.

Your order will be marked as dispatched on eBay and our courier will contact you to provide delivery information.

We are not able to accommodate changes in the delivery address once the order has been placed. Please make sure your delivery address is correct at the time of order. If a change in delivery address is required, please cancel your order and place a new one.​​​​​​​

Please do not remove your old mattress until you receive your order